Cancel a subscription in Switzerland: mobile, internet, gym
There is no single legal notice period for subscriptions in Switzerland: your contract and terms decide – often a minimum term of 12 or 24 months and 1 to 3 months’ notice. Cancel in writing with your customer or contract number and prove receipt with a registered letter.
Create the letter – from CHF 11.50We print, envelope and hand your letter to the post. No account needed.
Key facts
| Notice | Per contract/terms, often 1–3 months |
|---|---|
| Minimum term | Often 12 or 24 months |
| Include | Name, address, customer/contract no., end date |
| Proof | Registered mail with tracking number |
| Auto-renewal | Possible if you cancel too late |
Frequently asked questions
Can I cancel before the minimum term ends?
Usually only against a fee or payment of the remaining term, as set out in the terms. Some providers waive this if you move abroad or in the event of death.
Is cancelling by email or in my account enough?
Yes, if the provider allows it. In a dispute, registered mail is the safest proof that it arrived in time.
What about devices (router, TV box)?
They usually have to be returned within a set period. Ask for return instructions in your cancellation letter.
Free template
Copy the text and replace the details in [brackets]. Or fill in our form – we send the letter by registered mail for you.
The template is in German, which Swiss companies and authorities expect. You can fill in our form in English.
Kündigung des Vertrags Nr. [Vertrags-, Kunden- oder Policen-Nr.]
Sehr geehrte Damen und Herren Hiermit kündige ich den Vertrag Nr. [Vertrags-, Kunden- oder Policen-Nr.] unter Einhaltung der vertraglichen Kündigungsfrist auf den nächstmöglichen Termin. Bitte bestätigen Sie mir den Eingang dieser Kündigung sowie das Datum der Vertragsbeendigung schriftlich. Allfällige Lastschriftverfahren bitte ich auf diesen Termin einzustellen. Freundliche Grüsse